Delete your account and data
This page explains how to request deletion of your SyncDance account and the data associated with it. SyncDance is a dance-practice app (iOS and Android) developed by the SyncDance team.
Delete individual items (without deleting your account)
If you only want to remove specific content and keep your account, open the exercise or comparison in SyncDance and delete it there. Deleting an item permanently removes it and the video files it uploaded from our storage; your account and other items are unaffected.
Option 1 — delete your whole account from inside the app (fastest)
- Signed-in users — open SyncDance, go to the “Me” tab (bottom-right), tap “Delete account…”, and confirm. Your account and all associated data are removed immediately.
- Guest users — open SyncDance, go to the “Me” tab, tap “Delete all data”, and confirm.
Option 2 — request deletion by email
If you can no longer open the app, email support@syncdance.io with the subject “Delete my SyncDance account” from the email address linked to your account. We will delete your account and all associated data within 7 business days and email you to confirm.
What gets deleted
Deleting your account permanently removes:
- Your account record and profile (name, email, user identifier).
- All your exercises and comparisons.
- All videos and note screenshots you uploaded.
- Your saved notes.
Deletion is permanent and cannot be undone. Residual copies in encrypted backups are purged within 90 days.
What we keep
We retain nothing that identifies you after deletion. We may keep anonymized, aggregate usage counts that cannot be linked back to you, and any records we are required to keep by law.
Contact
Questions about deletion: support@syncdance.io.